Shipping policy

We offer shipping via a 3^rd party courier company in South Africa. You may confirm if your address is covered before placing your order. We do not offer a collection option.

Shipping times are based on “best estimates” and is in no way guaranteed. The “best estimate” for shipping is 2 to 5 business days.    

To the maximum extent permitted by law, 802 ELEVEN and its employees are not liable for any loss or damage to the Goods in transit. It is the customer’s responsibility to procure the relevant goods in transit cover from their own insurer if they wish to do so.

802 ELEVEN shall not be liable for indirect or consequential loss or damage to any consignment of goods.

802 ELEVEN shall not be liable whatsoever for any loss or damages howsoever arising in respect of late or non- delivery of any goods;

802 ELEVEN shall not be liable for any loss or damage whatsoever caused by the perishable, fragile or brittle nature of the goods and packaging; and

802 ELEVEN shall not be liable for any loss or damage whatsoever caused whilst the parcel is in transit;

If you have any questions regarding shipping policy, please contact us.